Margin Pressures
Lead Management
Stock Challenges
Market strength in 2019 was just ahead of 2018, with approximately a third (36.9%) of dealers reporting improvement year over year, and a smaller proportion (32.2%) finding conditions tougher.
Pressure on margins did not improve in 2019. Just over half (50.7%) of retailers have seen margins drop in the past year and only a fifth (20.4%) report an improvement.
Making sure dealership forecourts are kept stocked with the right cars at the right prices has once again become harder in the past year, with 80.2% of dealers reporting more difficult conditions.