While the road may not be totally smooth, it's been a broadly positive year for used car dealers.

Download the report for more insights on the following key issues dealers faced in 2019:


Inventory

Lead Management

Staffing

While not be totally smooth, it's great to see it's been a broadly positive year for used car dealers.

Market strength in 2019 was just ahead of 2018, with approximately a third (36.9%) of dealers reporting improvement year over year, and a smaller proportion (32.2%) finding conditions tougher. 

Read more about 2019 inventory challenges.


More than three quarters (76.3%) of used car dealers found it more difficult to source the inventory they wanted in the last 12 months compared to 2018.

Read more about 2019 staffing takeaways.


Recruiting new employees is getting increasingly difficult. More than a third (38.6%) of those that took part in the CarGurus One Voice Report said recruiting was either more difficult or much more difficult. 

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